Hospital quality improves over time with EHRs

Close analysis shows technology yields benefits, but not all at once.

UCSF study shows EHRs eventually improve hospital care. Susan Merrell

By Pete Farley, University of California San Francisco July 10, 2018

An examination of how the adoption of electronic health records (EHRs) affected the quality of hospital care between 2008 and 2013 found that mortality rates were initially higher among hospitals with more digital capabilities, but fell over time, as hospitals learned how to work with the technology and adopted new capabilities.

The study by researchers at UC San Francisco, the Harvard T. H. Chan School of Public Health and the University of Michigan, does not support the common viewpoint that EHRs are not improving clinical care, the researchers said, adding that their findings underscore the importance of allowing time for technology to prove its worth.

“In other industries, widespread digitization took a decade to realize improvements,” said UCSF’s Julia Adler-Milstein PhD, an associate professor in the Department of Medicine and the Philip R. Lee Institute for Health Policy Studies, and senior author of the study, which is published July 9, 2018, in Health Affairs. “It’s a major transformation of the healthcare system to go from paper to digital. We are seeing those rewards, but it has taken time and work.”

All hospitals did not see equal benefits from digitization, however, and the trend was driven mainly by smaller and non-teaching hospitals. The researchers hypothesized this was because the larger and teaching hospitals had ongoing efforts to improve hospital quality, and therefore had less room to improve with the adoption of health records. In contrast, for smaller and non-teaching hospitals, EHR adoption may have represented a large, highly visible quality improvement initiative that also prompted broader quality efforts.

The research team examined data from 3,249 hospitals across the country, measuring quality by looking at 30-day mortality rates for 15 common conditions for patients who were 65 years and older.

They selected a study timeframe beginning in 2008, because that is when national data was first collected about the adoption of EHRs. While many hospitals, particularly large and teaching hospitals, already had EHR capabilities by then, many adopted new technology following passage of the HITECH Act—Health Information Technology for Economic and Clinical Health—which provided $30 billion in 2009 to stimulate a broad national investment in new technology.

Earlier research found mixed results on how EHRs affect the quality of care, but Adler-Milstein said that may be because these studies measured improvement based on a definition of EHR adoption that wasn’t sufficiently nuanced. To better parse the differential effects of EHR adoption, the researchers examined three distinct phases: baseline EHR functions; the maturation of these baseline functions; and the adoption of new EHR functions.

“Hospitals implement functionality over time, because it’s really hard to go from fully paper to fully electronic overnight,” Adler-Milstein said. “We measured EHR adoption in a way that was truer to the way adoption likely occurred. As hospitals added functionalities over time, there was benefit from each of those new features.”

Baseline adoption was associated with a 0.011 percentage point higher mortality rate per function. Over time, the maturation of these baseline functions was associated with a 0.09 percentage point lower mortality rate per function per year. The third category—adoption of new EHR functions—was associated with a 0.21 percentage point reduction in mortality rate per year per function.

“There’s been a lot of frustration with EHRs,” Adler-Milstein said. “Our study shows they are improving care. It just may not be as much as providers or policymakers wanted—or come as quickly, or as easily, as they would have liked.”

Other authors include Sunny C. Lin, a doctoral candidate in the Department of Health Management and Policy at the University of Michigan; and Ashish K. Jha, MD, MPH, the K. T. Li Professor of International Health at the Harvard T. H. Chan School of Public Health, and director of the Harvard Global Health Institute. The study was funded by the John A. Hartford Foundation.
About UCSF
UC San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It includes top-ranked graduate schools of dentistry, medicine, nursing and pharmacy, as well UCSF Fresno, which is dedicated to iproving health in the San Joaquin Valley; a graduate division with nationally renowned programs in basic, biomedical, translational and population sciences; and a preeminent biomedical research enterprise. It also includes UCSF Health, which comprises three top-ranked hospitals – UCSF Medical Center and UCSF Benioff Children’s Hospitals in San Francisco and Oakland – as well as Langley Porter Psychiatric Hospital and Clinics, UCSF Benioff Children’s Physicians and the UCSF Faculty Practice. UCSF Health has affiliations with hospitals and health organizations throughout the Bay Area. UCSF faculty also provide all physician care at the public Zuckerberg San Francisco General Hospital and Trauma Center, and the SF VA Medical Center. Please visit
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Source University of California San Francisco via EurekAlert! AAAS


Electronic Health Records Associated With Lower Hospital Mortality After Systems Have Time To Mature, Sunny C Lin, Ashish K Jha, and Julia Adler-Milstein. Health Affairs 2018 37:7, 1128-1135.

Forecasting the Maturation of Electronic Health Record Functions Among US Hospitals: Retrospective Analysis and Predictive Model, Kharrazi H, Gonzalez CP, Lowe KB, Huerta TR, Ford EW. J Med Internet Res 2018;20(8):e10458
DOI: 10.2196/10458

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